Welcome
Friends,welcome to our Q96OHP Store. This store provides a 12 month guarantee. All of our products have undergone rigorous testing. Don’t forget to subscribe to us! If you have any questions, please contact us. After placing an order, we usually ship within 24 hours
Frequently Asked Questions
1.The z1 max remote control supports both infrared and Bluetooth operations. If the device is paired with a remote control and the operation is found to be unresponsive, it may be due to a Bluetooth link failure or disconnection for other reasons. So you need to reconnect the remote control in the Bluetooth settings, which can be operated through the infrared function of the remote control (insensitive and slow response) or by inserting a wired mouse into the TV box device for operation
2.The device comes with IPTV parsing software, which can be used according to the adaptation, but we do not provide IPTV services
The device is unable to use Net（flix）. First, enter System Update to update to the latest version. If it still cannot be resolved, please contact customer service.and the engineer will handle it within 1 to 3 working days。
Fix Net（flix） playback usage issues.
Mainly for the 3 steps of the image, please wait a moment and restart to use it normally
Open this app first
Click to update this
When the device is turned on and connected to the internet, it usually silently upgrades in the background.
If an immediate update is needed, the operation shown in the above image is required
Description
1.Android TV System: Comes with a newest Android 15 system, simple UI interface, gives you a smarter, easier way to get more from your TV.
2. Allwinner H618 Quad Core : Comes with a powerful quad core processor that ensures smooth and seamless performance.
3. 2.4G+5G Dual Wifi BT5.0 Voice: Stay connected with the dual wifi and BT5.0 voice feature.
OS: Android 15.0
CPU: Allwinner H618 Quad Core
GPU: G31 OPenGL3.2
Memory: DDR3: 2/4/8GB
Flash: eMMC: 16/64/128GB
WiFi: 802.11 b/g/n 2.4G+5G WIFI
BT: BT5.0
Ethernet Interface: RJ45 100M
HDMI: HDMI 2.0A, 4K*2K UHD Output
Support Multi-functions: 4K@60fps, H.265, HDR10+, 8K Video etc
Language Support: English / French / German / Spanish / Italian / Dutch / Portuguese / Hebrew etc multilateral languages.
The voice remote control supports a variety of national languages: English, German, Dutch, French, Portuguese, Spanish, Danish, Finnish, Italian, Hebrew, Japanese, Korean, Malay, Russian, Arabic, Swedish, Thai, Turkish.
Packaging Includes:
1、TV Box *1
2、HDMI Cable *1
3、Remote Control *1
4、User Manual *1
5、Package Box *1
6、Power Plug *1
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